Contact Us

Customer Service

Our customer service team is available to assist you with product questions, order status, returns, and any other inquiries about our pet grooming supplies. We typically respond within 24-48 hours.

Business Hours

Monday-Friday: 9:00 AM - 5:00 PM EST
Saturday: 10:00 AM - 3:00 PM EST
Sunday: Closed

Contact Information

Address: 305 Malcolm X Blvd, Brooklyn, NY 11233
Phone: +1 718-513-1104
Email: [email protected]

Product Questions

Need help choosing the right shampoo for your dog's coat type? Not sure which shears would work best for your grooming needs? Our team of grooming product specialists can help you select the perfect products for your situation.

Order Support

For questions about an existing order, please have your order number ready when you contact us. This helps us locate your order quickly and provide you with the most accurate information.

Returns

Please see our Returns Policy before contacting us about returns. For faster service, include your order number, the item(s) you wish to return, and the reason for return in your initial message.