Privacy Policy

Information We Collect

When you visit Osos Pet Supply, we may collect certain information about your device and interaction with our site. This includes information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual web pages or products you view, what websites or search terms referred you, and how you interact with the site.

When you make a purchase or attempt to purchase through our site, we collect certain information including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as "Order Information."

How We Use Your Information

We use the Order Information to:

  • Fulfill orders placed through our site (including processing payment, shipping, and providing invoices/order confirmations)
  • Communicate with you about your order
  • Screen orders for potential risk or fraud
  • Provide information or advertising relating to our pet grooming products

Data Retention

We will maintain your Order Information for our records unless and until you ask us to delete this information. We do not store your complete credit card information after your transaction is processed.

Security Measures

We implement a variety of security measures to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Our website is scanned regularly for security holes and known vulnerabilities to make your visit as safe as possible.

Cookies

We use cookies to help remember and process items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and interaction so we can offer better site experiences in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to the extent necessary to fulfill your order (for example, sharing your address with our shipping carrier). We may release information when appropriate to comply with the law or protect our or others' rights, property, or safety.

Children's Information

Our website is not intended for children under 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly for the latest information on our privacy practices.

For any privacy-related questions, please contact us at:
Address: 305 Malcolm X Blvd, Brooklyn, NY 11233
Phone: +1 718-513-1104
Email: [email protected]